Privacy Policy

This Privacy Policy describes how The Elite Appliance (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://theeliteappliance.com/ or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services, whether as a customer, website visitor, or another individual whose information we may collect under this policy.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you agree to the collection, use, and disclosure of your personal information as outlined below. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for legal, operational, or other reasons. Updated versions will be posted to this page and include a revised “Last updated” date.

How We Collect and Use Your Personal Information

We collect personal information in order to provide and improve our Services. This includes:

  • Communicating with you

  • Fulfilling your orders

  • Complying with legal obligations

  • Enhancing service security

  • Preventing fraud

What Personal Information We Collect

Information You Provide to Us

  • Contact Information: Name, email address, phone number, billing/shipping address

  • Order Information: Product details, purchase date, payment method

  • Account Info: Username, password, preferences

  • Shopping Behavior: Items browsed, cart contents, wishlisted items

  • Customer Support: Any information provided during service inquiries

Information We Collect Automatically (Cookies & Usage Data)

We use cookies, pixels, and tracking technologies to collect:

  • Device data

  • IP address

  • Browser type and settings

  • Site interaction data

Information from Third Parties

We may collect data from:

  • Shopify (our eCommerce platform)

  • Stripe (our payment processor)

  • Analytics and advertising partners

How We Use Your Personal Information

  • Fulfillment: Process payments, ship orders, manage accounts

  • Marketing: Email campaigns, promotional messages, retargeting ads

  • Security: Prevent fraud, protect account access

  • Customer Support: Respond to inquiries, resolve issues

Cookies

We use cookies to enhance functionality, analyze usage, and personalize experiences. You can manage cookie settings via your browser. Note that disabling cookies may impact your experience on our Site.

More details on cookies used by Shopify: https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may disclose your information to:

  • Vendors/service providers (e.g., IT, shipping, payments)

  • Shopify and business partners

  • Legal/regulatory authorities, when required

  • During a merger, sale, or business transfer

In the last 12 months, we have disclosed identifiers, commercial information, and internet activity to service providers and marketing partners.

We do not use or disclose sensitive personal information for inferring characteristics.

User-Generated Content

If you post reviews or submit public content, that information may be visible to others. We are not responsible for third parties’ use of this public content.

Third-Party Sites and Links

Our website may link to third-party sites not controlled by us. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting.

Children’s Data

Our services are not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has shared data with us, please contact us to request removal.

Security and Retention

While we use industry-standard safeguards, no system is 100% secure. We recommend not sharing sensitive data over unencrypted channels.

We retain your data as long as necessary for:

  • Fulfilling orders

  • Legal obligations

  • Dispute resolution

  • Account management

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access/Know what personal data we hold about you

  • Delete your data

  • Correct inaccuracies

  • Receive a copy of your data (data portability)

  • Opt-out of sale/sharing/targeted advertising

  • Restrict processing

  • Withdraw consent where applicable

  • Appeal a decision we’ve made regarding your request

You can also unsubscribe from marketing emails via the link in our emails.

To exercise your rights, please contact us using the details below. We may require identity verification.

To manage Shopify data sharing preferences: https://privacy.shopify.com/en

Complaints

If you have concerns about how we handle your data, please contact us first. If unsatisfied, you may contact your local data protection authority.

International Users

Your data may be processed in the U.S. or other countries. We use standard contractual clauses to ensure protection during data transfers outside your country or the EU/UK.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

📧 Email: support@theeliteappliance.com
📞 Phone: +1 (862) 282-6420
📍 Address: 364 21st Ave, Paterson, NJ 07501, United States